Customer loyalty promotion
How does a good customer loyalty work? There are many aspects to this and one is the idea of working face-to-face directly with the customer. You probably already do this if you run stores or branches, for example. But in-store advice is often not enough. In our 28 years on the market we have found out that a good customer loyalty promotion intensifies the business relationship.
We have already successfully implemented over 15,000 projects including customer loyalty. Our customers in this area include Falke, Shell and also Calzedonia. Our philosophy is to spread “good vibes only” for your company and to make your products and services shine. To achieve this we do not simply work with a standard concept. We get completely involved with each customer and put together your individual concept.
Only 3 steps to successful customer loyalty promotion
Customers who already benefit from our customer loyalty promotion
For Condé Nast and its brand Glamour, PRO-VOGUE developed a promotion concept for the “Glamour Shopping Week”.
Thanks to over 28 years of experience, a pool of “glamorous” promoters was created within a very short …
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FAQ Customer loyalty promotion
PRO-VOGUE – Your agency for customer loyalty promotion
PRO-VOGUE has stood for outstanding promotion for 28 years. We have the ambition to find the right variants for every company and to tailor them individually to your wishes. In doing so, we work closely with you, incorporate our experience from more than 15,000 projects and get off to a successful start together with you.
How is a customer loyalty promotion carried out?
What actually distinguishes a customer loyalty promotion from a flyer promotion? We understand well if you are not yet familiar with all the terms. However, each promotion has its own focus. A customer loyalty promotion is all about targeting the people who already know your brand. To do this, we go into direct contact.
Our promoters find out for you what your customers are particularly satisfied with and where they would still like to see improvements. They take the suggestions seriously and convince the customers of the advantages of your brand. This increases the desire to become a customer of your company again.
Who conducts our customer loyalty promotion?
Over the past 28 years, we have gained extensive experience and know what is important for a good promotion. It’s not just about the location or the product. The heart of a customer loyalty promotion is first of all the promoters. Our promoters are optimally trained and particularly communicative.
They approach customers directly, act proactively, in a friendly manner and ensure a positive experience. This alone is a great advantage in terms of customer loyalty. Your customers are picked up where they generally just act with their brand. We are directly on site at the retailer, outlet or even shopping center. This means that our promoters can even directly answer questions about your products and services or take note of the contacts.
The goals of a customer loyalty promotion
Why can a customer loyalty promotion benefit you? A steady customer base, or even buyers who return to you again and again, are an important pillar of your company’s success. They carry their positive experiences forward and may even gain new customers for your business this way. But you also have to do something to achieve this. Customer loyalty has many facets in particular. Explained in a few words, accessibility, constant quality, attractive offers.
Responding to customers’ inquiries, dealing with them in a friendly manner and always keeping the buyer’s well-being in mind is one of the points. But what about working directly with customers? How often do you show appreciation and interest to your customers? This is where the customer loyalty promotion comes into play.
In this promotion, the goals are very clearly stated: To bind customers more closely to your company. This can be done, for example, through savings, promotions, a sale or even coupons. This is what we focus on in the customer loyalty promotion.